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Frequently Asked Questions
Find answers to common questions about CarrierGuard
CarrierGuard was built to help carriers check a broker before accepting a load and share real experiences with other drivers. It combines broker records with the Street Truth from carriers who have already worked with them.
Only verified carriers with a valid MC number can post reviews. This ensures that every piece of feedback comes from a real peer in the industry.
No. To maintain the integrity of the 'Street Truth', brokers cannot edit or remove reviews. We only remove content if it violates our community guidelines regarding hate speech or private information.
Your privacy is a priority. While your reviews help others, you have control over how your profile information is displayed to the community.
By sharing the truth about brokers, carriers work together to improve the industry, ensure fair treatment, and help peers avoid bad actors.
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